- Furnisher
- Anyone who reports information about you to a consumer reporting agency — a lender, a card issuer, a collection agency, a utility. Their obligations sit in FCRA §623.
- Consumer reporting agency
- The formal name for a credit bureau. Experian, Equifax and TransUnion are the three nationwide ones; there are dozens of specialty CRAs covering rentals, cheques and insurance.
- Reinvestigation
- What a bureau is required to do when you dispute: a reasonable investigation, free of charge, generally within 30 days. FCRA §611.
- Method of verification
- The description of the procedure a bureau used to verify a disputed item, including the furnisher’s business name and address. You may request it within 15 days of the result. FCRA §611(a)(7).
- Date of first delinquency
- The date the account first went late and never came current. Every seven-year reporting clock runs from it. Moving it forward is re-ageing, and it is unlawful.
- Utilisation
- Reported revolving balance divided by reported limit, measured per card and in aggregate. Calculated from the balance the issuer reports, which is normally the statement balance.
- Hard inquiry
- A pull triggered by your application for credit. Reports for two years, generally scored for about one. A soft inquiry — your own check, a pre-screen, an account review — is not scored at all.
- Charge-off
- An accounting event in which a creditor writes the balance off as a loss. It does not cancel the debt and it does not stop the reporting clock, which still runs from the original delinquency.
- Goodwill letter
- A request to a creditor to remove an accurate late payment as a courtesy. It is a favour, not a right; there is no statute behind it and no obligation to answer.
- Pay-for-delete
- An arrangement where a collector agrees to remove a tradeline in exchange for payment. It is not prohibited by statute, but a bureau is not bound by it and furnisher data-reporting agreements generally forbid it.
- Authorised user tradeline
- Being added to someone else’s card so their history appears on your file. Legitimate within a household; the same thing sold by a broker to a stranger is what the industry calls piggybacking, and scoring models actively discount it.
- CROA
- The Credit Repair Organizations Act, 15 U.S.C. §1679 et seq. It governs how a company like ours may advertise, contract and charge — including the ban on advance fees and the three-day right to cancel.